Privacy Policy

Data Collection

At Harmonic Haven Studios, located in the heart of Austin, Texas, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. We collect data through various channels, including:

• Website Forms: When you fill out contact forms, booking requests, or newsletter subscriptions on our website, we collect the information you provide, such as your name, email address, phone number, and any other details you choose to share.
• Direct Communication: Information you provide when you contact us directly via email, phone, or in person at our studios located at 320 Barton Springs Road, Austin, TX 78704.
• Studio Sessions: During recording, mixing, and mastering sessions, we may collect audio recordings and related project files.
• Cookies and Tracking Technologies: Like many websites, we use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can learn more about our use of cookies in our Cookie Policy.
• Third-Party Services: We may receive information from third-party services that you use to interact with us, such as social media platforms or online payment processors.

The types of personal information we collect may include:

• Contact information (name, email address, phone number)
• Demographic information (location, preferences)
• Project details and audio recordings
• Website usage data (IP address, browser type, pages visited)

Data Usage

We use the collected data for the following purposes:

• Providing Services: To fulfill your requests for recording, mixing, mastering, and other studio services.
• Communication: To respond to your inquiries, provide updates on your projects, and send you relevant information about our services and promotions.
• Website Improvement: To analyze website traffic and user behavior to improve our website's functionality and user experience.
• Personalization: To personalize your experience on our website and tailor our communications to your interests.
• Marketing: With your consent, to send you newsletters, promotional emails, and other marketing materials about Harmonic Haven Studios.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We strive to use your data responsibly and ethically, always respecting your privacy and preferences.

Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Using encryption technology to protect sensitive data during transmission and storage.
• Firewalls: Implementing firewalls to prevent unauthorized access to our systems.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Regular Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.
• Employee Training: Providing regular training to our employees on data security best practices.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Data Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, website hosting providers, and marketing automation platforms. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or legal process, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• With Your Consent: We may share your information with third parties with your explicit consent.

We do not sell or rent your personal information to third parties for their marketing purposes.

User Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Objection: You have the right to object to the processing of your personal information in certain circumstances, including for marketing purposes.
• Withdrawal of Consent: If you have provided consent to the processing of your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

Cookie Policy

Harmonic Haven Studios uses cookies to enhance your browsing experience and personalize content. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, analyze website traffic, and provide relevant content. For more detailed information about the cookies we use and how to manage your cookie preferences, please visit our dedicated Cookie Policy page.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Our Data Protection Officer is Evelyn Sterling, who can be reached at the email address above.